Q: Are you licensed and insured?
A: Yes, we are licensed, bonded and insured.
Q:
Are your employees trustworthy?
A: Yes, we do a background and reference check on all of our employees.
Q: Do I need to be home when you clean?
A: No, it is not necessary for you to be home and in fact most of our customers are not. However, you are always welcome to stay and meet the maids.
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FAQs
Q: How many people will clean my home?
Usually, one person will clean your house. Upon customer request, we will send a team of two employees.
Q: Do I need to be home when you clean?
No, it is not necessary for you to be home and in fact most of our customers are not. However, you are always welcome to stay and meet the maids.
Q: Do I need to do anything before you come to clean?
We always recommend that you pick up any clothing from the floor so we can clean more thoroughly.
Q: Are you licensed and insured?
Yes, we are licensed, bonded and insured.
Q: Is there anything that you do not clean?
Yes, we do not steam carpets because we are not trained to do it.
Q: Do I provide the cleaning supplies?
No, we supply all the necessary cleaning products to clean your home. Though, you are more than welcome to provide us with your own supplies.
Q: When is the payment due?
Payment is due at the time of the service.
Q: What about tipping the cleaner?
It is not expected or required. However, if you are pleased with the work that we done and would like to tip the cleaners, they love your show of appreciation.
Q: Are your employees trustworthy?
Yes, we do a background and reference check on all of our employees.
Q: What if I need to change the scheduled cleaning?
Please give us a call 24hours in advance!
